Last Updated: September 25, 2026
At HIKU, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.
Information We Collect
When you place an order or contact us, we may collect information such as your:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order and payment-related information
We may also automatically collect basic information such as your IP address, browser type, device information, and website usage data.
How We Use Your Information
Your information may be used to:
- Process and deliver your orders
- Process payments and refunds
- Provide customer support
- Send order updates and important notifications
- Improve our website and services
- Prevent fraud and maintain website security
Payment Security
Payments may be processed through secure third-party payment gateways. HIKU does not normally store your complete credit/debit card details on our servers.
We will never ask you to share your OTP, PIN, CVV, or password.
Cookies
We may use cookies to remember your preferences, maintain your shopping cart, improve website performance, and understand how visitors use our website.
Sharing Your Information
We may share necessary information with trusted service providers such as payment gateways, delivery partners, hosting providers, and other services required to process and fulfill your order.
We do not sell or rent your personal information.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online system can be guaranteed to be completely secure.
Your Rights
You may contact us to request access, correction, or deletion of your personal information, where applicable under relevant laws.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
We may update this Privacy Policy from time to time. Any changes will be posted on this page.